Grand Aston Yogyakarta – Guest Relation Officer
Grand Aston Yogyakarta – This brand new 5 star luxury hotel overlooks the center of town, just steps to the main street of Yogyakarta. Provided with 141 newly refurbished guest rooms and suites. Stay connected with high speed internet access in every thoughtfully designed space. The Sky Lounge gives you the opportunity to enjoy a variety of International Cuisine. Grand Aston Yogyakarta has a swimming pool, fitness center, spa, bar, and all first class facilities. Grand Aston Yogyakarta Hotel & Convention Center is a non smoking hotel, smoking only permitted in outdoor. We are currently seeking:
Guest Relation Officer
- Monitoring completeness of guests registration card
- Coordinate with Housekeeping Manager/Supervisor about completeness of room preparation for VIP arrival Handling group arrival
- Monitor accurate records and informs other department of arrivals, room changes, check-outs and special arrangement for VIP guests.
- Keeping up to date the current arrivals list and familiar with it on daily basis list of VIP, Returning, Alila Link and Suite’s guest. Monitor & assist with preparation of FO Regular Reports
- Monitoring and maintaining GRO Logbook and Courtesy Call Book
- Monitors guest service through personnel recognition and guests prompt cordial attention
- Handling all guests complaints, requests and enquiries
- Fully conversant with the hotels facilities and services
- Providing security and privacy to guests
- Applicants must be holding at least a SMU, Diploma, Bachelor’s Degree, Hospitality/Tourism/Hotel Management or equivalent.
- Able to use Visual Hotel Program (VHP)
- Excellent Communication in English
- Fluent in English, Bahasa Indonesia, Japanese
- Must have minimum 1 year(s) of working experience in the related field
- Preferably Staff specializing in Hotel Management/Tourism Services or equivalent.
- Full-Time and Contract position available.
Interest candidate please send complete CV and recent photograph to
Grand Aston Yogyakarta
Jl. Urip Sumoharjo No. 37, Yogyakarta – Indonesia